What Are Data Forensic Audits?
That was the question that brought a consumer technology company to me. They needed help sorting through their complex web of data collection and tools. After spending months trying to solve it themselves, they decided to bring an external and objective perspective. Trying to Google your way out of these problems doesn’t work.
Over the next three weeks, we identified several opportunities for optimization and growth. They had too many tools, poor integration between them, and their data wasn’t helping them improve the customer experience. I provided a detailed plan with clear next steps and actions. Instead of spinning their wheels, they could now methodically work towards becoming data-driven. Best of all, they could go back to focusing on what they know best: building their product.
The Data Forensic Audit will look at everything your company is doing to become data-driven and offer recommendations for how to improve. Whether you’re just getting started with data or you have a mature data function, you can benefit from a strategic review by a data and decision expert.
Why It Matters
The best companies in the world are using data as a competitive advantage to break into new markets, launch successful new products and drive value across their organizations. However, building a data capability takes time which is why today is the best time to get started. The consumer technology company understood that spending three weeks with me was better than spending six months making little progress.
Option 1: Quick
A rapid assessment of the current performance of your data and technology and how you could be using it to drive dramatically higher profits and revenue. I will work with one of your teams, e.g., marketing, and look at how this team uses data right now. I will look at your people, process, and providers (technology) and offer recommendations on improving them. The audit involves a combination of interviews, research, and access to relevant documents/information. Option one happens remotely and requires 21 days.
Option 2: Comprehensive
Everything in option one plus an in-depth assessment of how your people could be using data to make better decisions and minimize errors. I will work with multiple teams in your organization and look at how they use data to make decisions. I will also examine how these teams work together and what opportunities exist to improve their performance. The audit involves a combination of interviews, research, and access to relevant documents/information. Option two can be run remotely or in-person and requires 30 days.
Option 3: Immersive
Everything in options one and two plus a complete assessment of how your company could be using data to improve customer satisfaction and retention. I will work with your management team and key customers to understand how you could get more insights from your data. This is a complete look at how your organization can become more data-driven and systematically make better decisions with data. The audit involves a combination of interviews, research, and access to relevant documents/information. Option three can be run remotely or in-person and requires 30 days.
What You Get
- Strategic review of your data strategy, technology, and people
- Identify opportunities for growth and improvements
- Receive a prioritized roadmap of how to achieve the improvements discovered
- Access to best practices from multiple industries and company stages
- Rapid assessment of your data and technology
How It Works
The Data Forensic Audit takes up to 30 days from start to finish. The audit can be run remotely or in person at your office depending on the option chosen. Here’s the plan that we will follow together.
- Your team will provide access to any relevant software tools, reports, dashboards, and internal documents before the start of the audit.
- We will schedule discovery meetings or calls with all the relevant individuals and teams. We will work together to create a schedule that minimizes disruption to your current operation.
- If necessary, we will go through secondary meetings or calls.
- I will present my findings and recommendations to all relevant stakeholders.