Do You Need Hot Coals to Decide?

Do You Need Hot Coals to Decide?

When I was younger, I was into Tony Robbins. I loved the motivational stuff and even attended a couple of his events. I never got the chance to do the famous (or infamous) hot coals though. I have walked on hot beaches so perhaps I already know what it feels like. As I got older, …

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Are You Making Up Problems?

Are You Making Up Problems?

So much of what goes on in the world isn’t actually a problem. Take AI, everyone’s favorite topic. I see so much angst as to what could happen if AI “takes over” society, whatever that means. Job displacement, economic slowdown and catastrophe. However, these are predictions, not reality. Even helpful technologies can actually backfire. Look …

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Is Technology Your Crutch?

Is Technology Your Crutch?

I’m sitting in Boston airport waiting for my flight back to Vancouver, pondering if technology has become a crutch for organizations. I came down to speak at a conference on data and my talk was focused on how to generate more insights. The overall conference is heavily focused on tools so you have lots of …

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Are You Still Communicating by Beeper?

Are You Still Communicating by Beeper?

I remember what it was like to leave a message for my Mom on her beeper before cell phones became mainstream. You would call a service where someone would transcribe your message. They would then send it electronically to the beeper of your choosing. There was a character limit (the original Twitter?) but the messages …

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Who Asked You for Feedback?!

Who Asked You for Feedback?!

Ambitious individuals (Type A for my scientific-inclined readers) love feedback. They want as much as possible because they have a belief that all feedback will help them. In fact, organizations often lose some of the most high potential employees because they don’t receive enough feedback, especially the constructive kind. However, not all feedback is equal …

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3 Lessons from $1,000 Taylor Swift Tickets

3 Lessons from $1,000 Taylor Swift Tickets

When Taylor Swift announced her tour, her fans went crazy. I know because I know a few Swifties (as they call themselves) who were agonizing over the ticket buying process. The Ticketmaster website ended up crashing, disappointing thousands of people but that’s only a small part of this saga. Tickets today are going for upwards …

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