Why We Happily Overpay for the Amazon Customer Experience

Why We Happily Overpay for the Amazon Customer Experience

Let me divulge a secret. I’m a huge Amazon fan. When I think about purchasing something new, I first turn to Amazon. I know that Amazon doesn’t always have the best prices. I know that there’s an increase in fake reviews. Despite all of this, the Amazon customer experience still comes out on top. We …

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You’ve Watched Netflix’s Social Dilemma. Now What?

You’ve Watched Netflix’s Social Dilemma. Now What?

You’re mindlessly scrolling through Instagram, laughing at pictures from golden retrievers trying to catch balls. Behind this innocent activity, there’s a company that is tracking all of your moves and planning to use this information against you. At least this is the argument that The Netflix Social Dilemma documentary is making. It’s partially true. The …

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