Imagine stepping out of a bar into the pouring rain and waving goodbye to your friends. You pull up your phone to call an Uber, but it’s dead. It always seems like your phone dies at the worst moments. You now have to hail a taxi or walk home in the rain. Our ability to …
How you frame a decision matters. If you want to see this idea in action, pick up any major newspaper. There are countless stories of businesses struggling due to staffing issues. The pandemic has knocked out a significant portion of the workforce, and there’s another portion that is reconsidering their entire careers. All of this …
The coolest thing about the wearable revolution is its impact on fork decisions through nudges. We face fork decisions every day. Should we go to the gym or stay home? What’s the best response to the prospect’s objection, counter it directly or ask for more information? What action should we take based on the latest …
Who would have thought that a dead children’s book author would become the biggest content partner to Netflix? That’s what happened after Netflix spent $700 million acquiring the rights to Roald Dahl’s books. To be fair, his children’s books aren’t unknown. They have sold more than 250 million copies and feature well-known characters such as …
Discovering insights in your data requires two distinct modes of data analysis: wandering and navigating. Choosing the correct mode can save you significant time and effort. One day, I coined these two modes while walking my Golden Retriever, Remy. As you can imagine, we go on multiple walks per day in the hopes of burning …
Predicting the future is difficult, but the Visible-Invisible pattern can help you peek ahead. Ideas transition from visible to invisible over time as they become deeply ingrained in our society. You can see it play out in religion, science, and technology. Let’s use AI to show how the pattern works. There is invisible and visible …