My Latest Ideas and Insights

A Little More Competition

A Little More Competition

Alfred Sloan, the legendary executive of General Motors, believed strongly in the power of competition. So strongly in fact, that he encouraged his close friend, Walter P. Chrysler, to start his own company, despite working for Sloan as the head of the Buick division. He did this because he saw Ford declining in the mid …

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Starbucks is Haunted by the Ghost of Howard Schultz

Starbucks is Haunted by the Ghost of Howard Schultz

If you have ever seen a ghost hunting show, then you know that you never see actual ghosts. All you hear are the sounds of a clumsy spirit—knocking things over, tripping and angrily closing doors. Despite the lack of evidence, these TV shows do their best to make you believe in the supernatural. Instead of …

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Help Others Make Better Decisions

Help Your Team Make Better Decisions

I had a recent conversion with a marketing executive on what challenges he was facing going into the new year. Decision-making came up. He didn’t trust his team to make big decisions due to their complexity and political nature.  I asked what he was doing to solve that issue. He responded, “It’s one of my …

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King David and the Need for Shorter Strategies

King David and the Need for Shorter Strategies

We can excuse David for not having a plan when he was forced into exile after King Saul tried to kill him. David wandered through Israel and  joined forces with the Philistines—the mortal enemies of the Israelites. David knew he wanted to be king—and was even promised the kingship by God—but he didn’t have a …

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The Critical Mistake Bed, Bath and Beyond Made in their Strategy

Bed, Bath and the Strategic Missteps

It’s been years since I stepped into a Bed, Bath, and Beyond store. I remember walking through my local store, amazed at the amazing variety of products and how the shelves seemed to reach for the sky. I couldn’t see myself coming back here every week, but my Mom loved it. The customers around me …

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A Recession Isn't the Time to Roll Back Remote Work Policies

A Recession Isn’t the Time to Roll Back Remote Work Policies

An article in the WSJ about Boise’s housing market claims to boldly foreshadow the end of remote work. Companies would be foolish to reverse their decisions around flexible work arrangements as the first signs of a recession appear on the horizon. Boise has been called “one of America’s hottest Zoomtowns” as people moved there in droves during the …

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